Privacy Policy

At the Outlets at Tejon, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. As part of the normal operation of our services, we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information.

What Information Do We Collect?

In order to use certain services provided on the site or to participate in sweepstakes or similar promotional programs, you will need to register with us. When you register, we will gather such information as your name, mailing address and email address, and demographic information, such as zip code, age, or income level. We may also track certain information about how you use our website. In the course of using our site, we automatically track certain information about you. This information includes the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, and your Internet Protocol (IP) address. Many sites automatically collect this information.

SMS PROGRAM

When you opt-in to Tejon's SMS texting alert service, we will send an SMS message to your mobile device to confirm your enrollment. By doing so, you are authorizing Tejon, its service providers and affiliated companies to deliver or cause to be delivered promotional text messages using an automatic telephone dialing system. You are not required to receive promotional text messages (directly or indirectly), or enter into an agreement to receive promotional text messages as a condition of purchasing any property, goods or services. Message & data rates may apply to the service. " You can cancel the SMS service at any time. Just text "STOP" to 99000. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If at any time you forget what keywords are supported, just text "HELP" to 99000. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe. As always, standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency depends on the user's interaction. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

A Note To Parents and Children 13 and Younger

The Outlets at Tejon recognizes the importance of protecting the privacy of children. We support and comply with the Children's Online Privacy Protection Act ("COPPA") and other laws. The Outlets at Tejon website is not intended for children under the age of 13. We ask that those 13 years of age or less, not use the Outlets at Tejon's website. Our website does not accept registration from children under the age of 13. No personally identifiable information is purposefully or knowingly collected from children under the age of 13 by the Outlets at Tejon website without parental consent. We expect all information provided by online users to be truthful and correct regarding age and other information provided.

How Do We Use It? / Purpose of Use

We use your information in a number of ways. For example, we conduct internal research on our user's demographics, interests, and site usage, to better understand and serve you. If you opt in, we may share user information with businesses affiliated with The Outlets at Tejon. They may use this information as we would, and you may occasionally receive product and service information from them. We may also use your information to deliver information to you that, in some cases, is targeted to your interests. In the future, we may make our email address list available to carefully screened companies/third parties, whose products/services may be of interest to you. Finally, if you opt in, we may share user information with outside vendors and organizations that provide support services to us or that help us with our marketing programs. If you wish to unsubscribe you may do so by filling out the unsubscribe form or by going to the Contact Us page and sending an email.

Should we intend to use personal information for a purpose other than those listed above, we will announce so in advance to the relevant people, or to the public. We will not use personal information for any purpose other than the purposes mentioned above.

How Do We Protect Your Information?

We use industry standard technology and efforts to safeguard the confidentiality of your personal identifiable information. These include secure servers and firewalls. All of the user data we collect is protected against unauthorized access. Only authorized employees who need the information to perform a specific job are granted access to this information.

What About "Cookies?"

A "cookie" is a piece of data stored on the user's hard drive, containing information about the user. We use cookies on our site, but none of them contain any personally identifiable information. In addition, we may decide to use cookies on certain pages of our site. Cookies can help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session.

Some of our business partners also use cookies on our site in connection with their advertising. We have no control over these cookies, and we may not have access to the information these advertisers collect. You may choose not to accept cookies by setting your browser to refuse all cookies or to notify you each time a cookie is set. If you choose to refuse cookies, however, you may not be able to use all features of our site.

What About Links to Third-Party Websites?

Our site sometimes provides links to websites that are operated solely by third parties that are not under our control. This Privacy Statement applies to our site only, and is not intended to describe the privacy policies of any third party sites.

Your Consent

By using our website, you consent to the collection and use of the information described in this policy.

Will Our Privacy Policy Change in the Future?

We are always improving and updating our website to further enhance your experience. As a result, our policies will continue to evolve. As we implement new technology and provide new services, we will update our Privacy Policy. We encourage you to refer to this page on an ongoing basis for our most current policy and practices.

Shine the Light

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our shoppers who are California residents to request and obtain from TRCC/ROCK once a year, free of charge, information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:

TRCC/ROCK Outlet Center LLC
Attn: Executive Vice President, Real Estate
4436 Lebec Road (if by courier)
P.O. Box 1000 (if by mail)
Tejon Ranch, CA 93243

Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. Also note that under California law, businesses are only required to respond to a shopper’s request once during any calendar year. For an explanation of our overall privacy practices please review our privacy policy

5701 Outlets at Tejon Pkwy, Suite 170, Arvin, CA 93203 Phone: (661) 858-2155
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